Support Access

Last Updated -


Support is most active 9am - 8pm MST Monday through Friday. During these hours you're almost guaranteed to get a response within one hour. However, we provide international/overnight support 24/7.

The main pagely support channel can be accessed by going to your Atomic support page. While that link will take you directly to your atomic support page, you can also traverse there from the atomic interface by logging into atomic > on the left hand menu scroll down and select support > and view your support options...

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When the window opens the "submit ticket" tab will be selected.  You can also view any recent tickets you may have created under the recent tickets tab just below.

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For urgent issues we do provide a live chat option available from 9am - 5pm MST AZ (VPS/Enterprise only). This can also be accessed directly from your Atomic Control Panel. In atomic > on the left hand menu scroll down and select support > and select the "Live Chat" option. A dialogue should appear on the far right...

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