At Pagely, we prepare an Incident Response program when a compromise is detected on a customer’s WordPress site. We provide a range of proactive and subsequent reactive measures to ensure Secure WordPress Hosting for each of our valued customers. Our Incident Response program will detail a full report of our staff’s findings to the absolute best of our ability.
These detailed reports include:
- What indicators of compromise were detected
- What steps were taken to clean up the site
- What the initial attack vector was (if identified)
- Our expert recommendations towards remediation steps to prevent further compromise.
- New files are scanned daily on all customer sites to search for known signs of malware.
It is not uncommon that our Incident Response program will detect an unreleased or 0-day exploit being used in the wild. If possible, for these matters we perform a patch for the exploit to remediate the immediate risk, then follow our Vulnerability Disclosure process with the author of the vulnerable code.
Security is a top priority we take extreme care of. Find more information on how we cater to security using our PressARMOR™ service.