Topic in Backups

What is your backup system like? How do I access my backups?

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We provide completely managed and automated nightly backups of all of your files and databases, with a 14 day retention period. 

All backups are listed in UTC +0.

Backups are archived in off-site secure storage at Amazon's S3 service, and can be retrieved via Atomic control panel. For VPS and Enterprise users, you may also provide us with your own S3 account's credentials and we can push a second copy each night there as well. For that backup scenario, you can set your own retention period. - Setting up your own S3 account

  1. Log in to your Atomic Hosting Panel.
  2. Click on Sites
  3. Navigate to the Site detail page of the site you wish to manage.
  4. Under the drop down next to the site name click backups.
  5. Then you can download backups of your files and database.

Please contact our support team if you need to perform a full restore.

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