Your WordPress website backups accrue nightly under Pagely’s AWS account (our sole Cloud Provider) by default and are retained for 14 days. These are accessible via our Atomic dashboard on a per-app basis.
Should you need to store those for longer periods of time, or require your website backups be kept on-site, customers have the option to dual-route their backups to their own Amazon S3 bucket — either one in your own AWS account, or a bucket that Pagely manages for you.
Under a custom agreement, we can manage backups and adjust retention rates, amongst other service-related requests. Talk to Sales for details.
In order to have us send a second copy of your backups nightly to your own AWS account, you’ll need to first Create An Amazon S3 Bucket. Once you’ve done so, just open a support ticket and supply us with a few details noted in our Sending Backups To Amazon S3 article and we’ll complete the setup.
Note: Backups do not count towards your VPS plan’s disk space allotment.