Whether seeking alignment with various compliance standards, or simply peace of mind, we understand the need to assess your site's security.
Pagely's Internal Auditing
We run tests against our infrastructure regularly on a quarterly basis using a trusted 3rd party vendor. Routinely, we also perform an internal gap analysis to verify all customer servers have had security patches applied as necessary. It’s critical that our customers understand that we can essentially lock down your VPS however you see fit since these are isolated being your own server instances.
Pagely servers are scanned every 24 hours for malware and vulnerabilities. If there is an infected file, the automated systems will “jail” that file, we’ll alert you to this via support ticket, and clean the infected files out. We then proceed to identify where the attack originated (i.e. poor plugin, weak passwords, etc.) and help you correct that.
Performing Your Own Auditing or Testing
Scans can be requested on any of our VPS plans (Developer, Performance, Mid-Market, and Enterprise).
Note: Due to the heavy burden scanning activity can be on a site, shared plans do not have this option.
If you need to perform a security scan, we ask that you submit our Security Assessment Request Form as early as possible before the scan. This includes:
- PCI compliance scans.
- Vulnerability assessments.
- Penetration testing.
- Security compliance scans.
- Any other security-related scanning/testing.
The form must be fully completed and signed (typically by the account owner). Failure to to do so would result in your request being denied.
How Do I Submit My Request Form?
To begin your security scan request, you may submit a ticket to our support team. A member of the Pagely team will then provide you with a link to the security scan request form.
How Soon Should I Submit My Request Form?
If you require a security scan, please submit the form at least 1 week before the scanning will take place. Requests can be submitted up to 90 days before the scan is scheduled to take place.
When Will My Request Be Approved?
Upon submitting the Security Assessment Request Form, please allow up to 3-5 business days for the Pagely team to assess your request and respond with further information.
Ongoing Security Scans
If you require ongoing security scans, please submit a new request once per quarter.