Main Topics

  • PHP 7 Server Rebuild FAQs

    The following FAQs cover some important details to be aware of when Pagely rebuilds your VPS in order to get Ubuntu 16.04 LTS and PHP 7, among other goodies. Please note, if you've purchased your VPS after August of 2016, you're already on the latest software. This only pertains to older VPSs. Wi...

  • VPS Server Visitor Capacity and Temporary Resize FAQs

    Note: This article is for our customers on a VBURST-2 or higher plan. We do not support temporary resizes on our shared cluster. For shared customers, you must upgrade your plan as needed. We understand you may need a bit more resources to handle really big bursts on traffic on certain days and P...

  • EWWW Image Optimizer Plugin

    You may see the following error when using the EWWW plugin: EWWW Image Optimizer requires exec(). Your system administrator has disabled this function. Why Is The Exec Function Disabled? The exec() function in PHP allows your web server to directly execute other programs on the server. While this...

  • How to Send Traffic Through Our UK Datacenter

    Pagely has content cache nodes in Ireland. To use them, point your CNAME to global.pagelyhosting.com. This DNS endpoint uses latency based routing to pick the fastest cache node to send your traffic too. As other cache nodes are added in the future they will be used as well. It's recommend that a...

  • Fixing CORS Errors

    What Are Pagely's Default CORS Headers? By default, Pagely adds CORS headers on ARES for webfonts such as "eot|otf|svg|ttc|ttf|woff2". What If We Want To Add Additional CORS Headers? Most cross-origin-resources should work out of the box. If there are any security concerns about using the wildcar...

  • How Do I Change the URL of an Active Site to a New Site URL?

    After you've already created a WordPress app on Pagely, you might need to change your domain to something else. This is most common when switching an app from being a staging environment over to becoming a production environment. Changing the Domain on an Existing Site If you're changing a domain...

  • WordPress Editor is missing

    We have disabled the file editors from the WordPress dashboard for a few different reasons and are requiring users to make file modifications via sFTP. Security precaution. We have seen a high volume of brute force attacks lately where a bot guesses the weak password of a WordPress account and ...

  • Which plugins and themes are allowed?

    Nearly all WordPress themes are compatible. Some cache intensive themes may need modifications to work as expected. We discourage the use of cache plugins on our platform as we handle caching via NGINX. We also disallow a small list of plugins that can pose performance problems for our servers.  ...

  • Dedicated IP Addresses and SNI

    On a VPS plan, you can purchase up to 4 dedicated IP’s at $5/IP/month. For those on Enterprise plans or higher, there is an option to purchase more but you'll need to contact support for that request. In an effort to help preserve IPv4 addresses, the reason for the extra IPs is subject to Pagely'...

  • Post Revisions

    By default the WordPress revisions system stores a record of each saved draft or published update. The default setting for `WP_POST_REVISIONS` is true which means all changes/edits to content are saved in the database forever. You might think this should be unlimited but as you can imagine this c...

  • Debugging Errors on WordPress & Viewing Logs

    Getting errors on your site can be frustrating, especially when you're not sure what might be causing them. In the following article, we'll show you how to review your error logs to track down possible issues that are causing the error.   With SSH/Terminal Access Troubleshooting via SSH is usuall...

  • Email Deliverability Options for WordPress

    Note: This article is related to how your WordPress site sends out email, not your main/personal email service. Email has been around since the dawn of the internet, however it is also really hard to do well. Spam is so prevalent that it is in everyone's best interest to use a dedicated email pro...

  • How Do I Choose a Quality WordPress Theme/Framework?

    When selecting a theme or framework, we recommend doing your research. Here are a few basic guidelines to follow when choosing a theme. Make sure the theme author/shop is reputable and uses current WordPress coding standards. Read reviews. There are millions of themes available. Find out what ot...

  • Getting an Error When Importing Large WordPress XML Files

    To keep your site operating at optimal speeds, we keep the timeout value on the server fairly low. If you get an error when using the WordPress importer (Tools > Import) to import your posts when migrating your WordPress site, just hit refresh once and wait. When the page is done loading (you wil...