General FAQs and Information

Section Topics

  • Go Live
    When you are ready to make you site live (See pointing traffic to Pagely) on your actual domain, do the following. 1. In Hosting Panel cl...

  • 2-Factor Authentication
    We have recently added 2FA to all Pagely Atomic accounts. [What is 2FA]  2FA adds another layer of security to your account and we encou...

  • Image Editors - using Imagick over GD
      What are Imagick and GD? Imagick and GD are popular Image optimization libraries in PHP applications. Are both Imagick and GD available...

  • Your guide to Pagely's NGINX+Apache and NGINX-only modes
    Pagely supports two different webserver modes. The default mode is NGINX+Apache. There is another mode we refer to as NGINX-only. NGINX i...

  • EU Data Policies
    The following article is geared towards our VPS and higher plans. Shared sites and backups are hosted in our Virginia data center. VPS cu...

  • PHP 7 Server Rebuild FAQs
    The following FAQs cover some important details to be aware of when Pagely rebuilds your VPS in order to get PHP 7. Please note, if you'v...

  • VPS Server Visitor Capacity and Temporary Resize FAQs
    How many concurrent users could we support on 1 site? This depends highly on the type of traffic and whether or not it can be cached. Eac...

  • EWWW Image Optimizer Plugin
    You may see the following error when using the EWWW plugin: EWWW Image Optimizer requires exec(). Your system administrator has disabled ...

  • How send traffic through our UK DC
    Pagely has content cache nodes in Ireland.  To use them point your CNAME to global.pagelyhosting.com. This dns endpoint uses latency base...

  • Fixing CORS errors
    You might see an error similar to the message below on your site (when using your browser's developer tools): Font from origin 'http://yo...

  • Can I/How do I switch the domain on a Pagely site already running?
    Switching aliases on an existing site You'll first need to point the new domain name to Pagely. (How do I point traffic to Pagely? DNS / ...

  • WordPress Editor is missing
    We have disabled the file editors from the WordPress dashboard for a few different reasons and are requiring users to make file modificat...

  • Which plugins and themes are allowed?
    Nearly all WordPress themes are compatible. Some cache intensive themes may need modifications to work as expected. We discourage the use...

  • Dedicated IP addresses and SNI
    We offer dedicated IP addresses on VPS plans and above. On a VPS plan, you can purchase up to 4 dedicated IP’s at $5/IP/month. For those ...

  • Post Revisions
    By default the WordPress revisions system stores a record of each saved draft or published update. The default setting for `WP_POST_REVIS...

  • Debugging Errors on WordPress & Viewing Logs
    For issues relating to the "Error Rendering Page." like below:   With SSH/terminal access: SSH into the VPS via Terminal Then...

  • Email Deliverability options for WordPress
    Note: This article is related to how your WordPress site sends out email, not your main/personal email service. Email has been around si...

  • How to setup wpMandrill for WordPress email
    There are times when outgoing emails using the default WordPress php mail can fail and it's not the most stable in some cases. Luckily th...

  • Are there any themes or frameworks you recommend?
    When selecting a theme or framework, we recommend doing your research. Here are a few basic guidelines to follow when choosing a theme. ...

  • Getting an error when importing large XML files
    We keep the timeout value on the server fairly low for performance reasons. If you get a error when using the Tools > Import to import...

  • Scheduled Posts failing
    Sometimes your scheduled posts fail to post on time or are missed completely. There are technical reasons for this, most likely being tha...

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