General FAQs and Information

You can easily view your server's disk usage from inside the Atomic control panel. To access an overview of your disk usage, just log into Atomic and click on Disk within the left side menu. Disk Usage Overview The disk usage overview section provides you with a look at how much space your files ...

If your WordPress site deals with a lot of large files, you might find the need to increase your server's storage capacity. Here's how to increase your disk size from within the Atomic control panel. Note: If you're dealing with a lot of static files, another option may be to offload those files ...

From time to time, you may want to review your server's disk usage. To accomplish this task, Pagely offers tools from directly within the Atomic control panel. In this article, we'll show you how to review your disk usage in Atomic. Accessing Disk Usage Graphs Disk usage graphs are located inside...

You can easily locate your Pagely VPS's IP address from inside the Atomic control panel. In this article, we'll show you how to locate it. Start by logging into the Atomic control panel. On the left side menu, click on Apps. From within the app list, locate your WordPress app and click on the ...

When maintaining enterprise WordPress sites, logging is essential to keep everything running smoothly. At Pagely, we're happy to help you with integrating your preferred logging method. In this article, we'll cover several of the 3rd-party services that you can use for storing and processing logs...

In this article, we'll show you some of the common .htaccess rules that you might need when running a WordPress site. Before we continue, please note that .htaccess rules cannot be used on Pagely-hosted sites that are set to NGINX-Only mode. Default WordPress Rewrite Rules The following are the s...

Within your site, you may want to restrict the amount of information that is sent when a user clicks on a link. This is known as the HTTP Referrer. To assist with restricting the amount of information that is sent when a link is clicked, the Referrer-Policy header exists. This header simply instr...

Embedding a website inside another is one way that attackers may try to steal information. To avoid having your website embedded into another, modern web browsers are equipped to read an X-Frame-Options header to determine if the embed is allowed. By default, WordPress enables this header on admi...

When accessing your website’s content, browsers will often attempt to identify (and sometimes change) how some content types are handled. Unfortunately, an unintended consequence of this is that some content could be mishandled. To avoid the accidental mishandling of content types, the X-Content-...

When on one of Pagely’s high-availability (HA) plans, things can be a bit different than a typical managed WordPress hosting plan. In this article, we’ve compiled a list of things you should know when using one of our HA plans. DNS, Load Balancing, and Pointing Your Domain Since your site is runn...

When viewing a WordPress app within Atomic without a primary domain configured, you might receive a notice that your site is in preview mode. In this article, we’ll tell you more about what preview mode is, how it impacts you, and how you can change it. What is Preview Mode? Preview mode is a wa...

If you're getting the infamous "White Screen of Death" or "Error Rendering Page" error on your WordPress site, our White Screen Eliminator can help you locate and debug the issue to get your site back up and running in no time! What Does The White Screen Eliminator Do? Our White Screen Eliminator...

If you're placing a rule inside your .htaccess file and it doesn't seem to be working, you likely have either typed the rule incorrectly or you're trying to use a rule that isn't allowed. Instead of causing a 500 error like would typically happen in most hosting environments, Pagely takes the app...

If you've never used SSH keys to authenticate when connecting over SFTP, the process can look a bit intimidating. Don't worry, it's actually quite a simple process and often times can be even simpler than standard password authentication. In this article, we'll show you how to configure Transmit ...

Redirects are an essential part of running a website. Sometimes, a page will no longer be relevant and will need to redirect any old links to the new content. Here's how to easily create a new redirect from within the Atomic control panel. Note: At the moment, redirects from within Atomic only su...

XML-RPC can be useful for external services to access your WordPress site, but can also cause additional resource usage and security issues from being active. As a general rule, we recommend disabling any services you're not using, and depending on your particular use-case, XML-RPC might be one o...

Generic errors can be frustrating. This is especially true when you’re trying to do something as simple as upload an image to your WordPress site. To get you back up and running as quickly as possible, here’s how you can get those media upload troubles solved. Try Another Browser Window This one ...

If you’re running a WordPress Multisite network, you might run into the vague “HTTP Error” message when uploading files. While WordPress Multisite is still WordPress, multisite networks can vary quite a bit from a standard WordPress installation. If you have a WordPress Multisite network, here’s ...

Within accessing directories on web hosting environments, there's a default order that files are located and loaded. Based on that order, you could see different results depending on what files are present. Default File Priority Inside your pagely environment, this is the order in which directory...

A plugin incompatibility is any plugin that does not properly function on our infrastructure out of the box, creates site errors and/or misbehavior, or otherwise cannot be used in our environment or within a particular type of customer environment without some tweaking. Autoptimize This will only...

As a managed web hosting company Pagely pretty much handle updates the same way every time. Plugins and Security patches are applied ASAP, and this goes for security patches to WordPress core versions as well. Yet with major releases, we have a separate workflow we can basically break down into t...

If you're an existing customer and want to add an additional server the process is pretty much the same as creating a new account. Here's what you need to do: First, you'll need to either log out of your current account, use your browser's private browsing/incognito mode, or use another browser ...

Every Pagely VPS has the standard Node.js package installed from the Ubuntu repository. The package manager for Node.js is npm, which is also installed. With these two tools installed on the system, you have the control to manage specific versions in the context of your own SSH user accounts and ...

This article outlines the details about internal site migrations for sites currently hosted at Pagely. It does not pertain to migrating sites to Pagely from an external source. If you reached this article with the goal of migrating to Pagely from an external source, please review this article whi...

With the release of WordPress version 4.9.8 users will now be presented with the option to try out Gutenberg as a plugin, this is a significant step, and should be taken as a warning to prepare for its full and permanent implementation into WordPress as the primary editor. What Is Gutenberg? Gute...

This article gives a brief overview on how Pagely, a US based organization, addresses DMCA (Digital Millenium Copyright Act) notices for content hosted on our infrastructure. For more information regarding the DMCA and U.S. copyright law, please see this article DMCA. This article is not to be co...

When running a large WordPress site, performance can be critical. In the case of unwanted crawlers on your site, you might be giving up valuable resources without any benefit. Of course, blocking crawlers isn't a replacement for proper site optimization and these bots usually aren't much of an is...

Overview This document is meant to discuss the potential issues and fixes with slow websites returning a high number of 404 status codes for images and other missing assets.  Glossary Identifying the Problem Potential Fixes Cheaper 404 Images Identifying the Problem Have you noticed one or...

Pagely tracks all kinds of data points for your server and 24/7 incident response is included with every VPS plan. Our team will often times detect an issue before you and reach out to let you know about it. This article outlines how Pagely monitors your sites and notifies you of any problems wit...