General FAQs and Information

You can easily locate your Pagely VPS's IP address from inside the Atomic control panel. In this article, we'll show you how to locate it. Start by logging into the Atomic control panel. On the left side menu, click on Apps. From within the app list, locate your WordPress app and click on the ...

In this article, we'll show you some of the common .htaccess rules that you might need when running a WordPress site. Before we continue, please note that .htaccess rules cannot be used on Pagely-hosted sites that are set to NGINX-Only mode. Default WordPress Rewrite Rules The following are the s...

When on one of Pagely’s high-availability (HA) plans, things can be a bit different than a typical managed WordPress hosting plan. In this article, we’ve compiled a list of things you should know when using one of our HA plans. DNS, Load Balancing, and Pointing Your Domain Since your site is runn...

When viewing a WordPress app within Atomic without a primary domain configured, you might receive a notice that your site is in preview mode. In this article, we’ll tell you more about what preview mode is, how it impacts you, and how you can change it. What is Preview Mode? Preview mode is a wa...

If you’re running a WordPress Multisite network, you might run into the vague “HTTP Error” message when uploading files. While WordPress Multisite is still WordPress, multisite networks can vary quite a bit from a standard WordPress installation. If you have a WordPress Multisite network, here’s ...

Within accessing directories on web hosting environments, there's a default order that files are located and loaded. Based on that order, you could see different results depending on what files are present. Default File Priority Inside your pagely environment, this is the order in which directory...

As a managed web hosting company Pagely pretty much handle updates the same way every time. Plugins and Security patches are applied ASAP, and this goes for security patches to WordPress core versions as well. Yet with major releases, we have a separate workflow we can basically break down into t...

If you're an existing customer and want to add an additional server the process is pretty much the same as creating a new account. Here's what you need to do: First, you'll need to either log out of your current account, use your browser's private browsing/incognito mode, or use another browser ...

Every Pagely VPS has the standard Node.js package installed from the Ubuntu repository. The package manager for Node.js is npm, which is also installed. With these two tools installed on the system, you have the control to manage specific versions in the context of your own SSH user accounts and ...

With the release of WordPress version 4.9.8 users will now be presented with the option to try out Gutenberg as a plugin, this is a significant step, and should be taken as a warning to prepare for its full and permanent implementation into WordPress as the primary editor. What Is Gutenberg? Gute...

If you would like to convert to annual billing after you have already signed up, please contact support and we can adjust your new payment period.

Using a staging environment is critical to the stability of your site. By testing your site on a staging environment before making it live in production, you can easily identify potential issues without impacting existing users. In this article, we'll show you how to create a staging site and use...

For security purposes, we cannot allow the PHP exec() or shell_exec() functions to be enabled under any circumstance. Enabling the exec() or shell_exec() function in PHP poses a severe security threat and leaving it disabled eliminates an entire category of attacks from being possible. Any plugi...

Pagely supports two different web server modes: NGINX+Apache Mode (Standard) NGINX-Only Mode (Optional) The default mode is NGINX+Apache. There is another mode we refer to as NGINX-only. NGINX is always at the front of the stack; there is no Apache-only mode. This article will explain the diffe...

The following FAQs cover some important details to be aware of when Pagely rebuilds your VPS in order to get Ubuntu 16.04 LTS and PHP 7, among other goodies. Please note, if you've purchased your VPS after August of 2016, you're already on the latest software. This only pertains to older VPSs. Wi...

Note: This article is for our customers on a VBURST-2 or higher plan. We do not support temporary resizes on our shared cluster. For shared customers, you must upgrade your plan as needed. We understand you may need a bit more resources to handle really big bursts on traffic on certain days and P...

Pagely has content cache nodes in Ireland. To use them, point your CNAME to global.pagelyhosting.com. This DNS endpoint uses latency based routing to pick the fastest cache node to send your traffic too. As other cache nodes are added in the future they will be used as well. It's recommend that a...

After you've already created a WordPress app on Pagely, you might need to change your domain to something else. This is most common when switching an app from being a staging environment over to becoming a production environment. Changing the Domain on an Existing Site If you're changing a domain...

On a VPS plan, you can purchase up to 4 dedicated IP’s at $5/IP/month. For those on Enterprise plans or higher, there is an option to purchase more but you'll need to contact support for that request. In an effort to help preserve IPv4 addresses, the reason for the extra IPs is subject to Pagely'...

By default the WordPress revisions system stores a record of each saved draft or published update. The default setting for `WP_POST_REVISIONS` is true which means all changes/edits to content are saved in the database forever. You might think this should be unlimited but as you can imagine this c...

Note: This article is related to how your WordPress site sends out email, not your main/personal email service. Email has been around since the dawn of the internet, however it is also really hard to do well. Spam is so prevalent that it is in everyone's best interest to use a dedicated email pro...

When selecting a theme or framework, we recommend doing your research. Here are a few basic guidelines to follow when choosing a theme. Make sure the theme author/shop is reputable and uses current WordPress coding standards. Read reviews. There are millions of themes available. Find out what ot...