Go Live
When you are ready to make you site live (See pointing traffic to Pagely) on your actual domain, do the following. 1. In Hosting Panel cl...

Plugin Incompatibilities
A plugin incompatibility is any plugin that does not properly function on our infrastructure out of the box, creates site errors and/or m...

Plans for WordPress 5.0 (Bebo): the Gutenberg Editor Rollout
As a managed web hosting company Pagely pretty much handle updates the same way every time. Plugins and Security patches are applied ASAP...

Can I order a separate or additional server?
If you're an existing customer and want to add an additional server the process is pretty much the same as creating a new account. Here's...

Update and Manage Node.js version with n
Every Pagely VPS has the standard Node.js package installed from the Ubuntu repository. The package manager for Node.js is npm, which is ...

Standard migration procedures, and why we always prepare you for downtime
In instances where you migrate an application internally our team will notify you of the risk of downtime known as 'the cutover period'. ...

Which redis port to use for object caching or, other custom uses
This article is to assist customers with using the proper redis port to use for object caching, or for any other use case requiring Redis...

Prepare for GUTENBERG
With the release of WordPress version 4.9.8 users will now be presented with the option to try out Gutenberg as a plugin, this is a signi...

How DMCA notices are handled at Pagely
This article gives a brief overview on how Pagely, a US based organization, addresses DMCA (Digital Millenium Copyright Act) notices for ...

How to block crawlers and others user agents
Question We are getting hammered by crawlers, how can we block requests with specific user agents?  Answer The two options for installin...

Site Slow or Unreachable (High Number of 404's)
Overview This document is meant to discuss the potential issues and fixes with slow websites returning a high number of 404 status codes ...

24/7 Website Uptime Monitoring and Outreach for your Pagely VPS
This article outlines how Pagely monitors your sites and notifies you of any problems with your Pagely VPS, as well as recommended ways f...

How can I switch from monthly to annual billing?
If you would like to convert to annual billing after you have already signed up, please contact support and we can adjust your new paymen...

Advanced Custom Fields Pro and Object Cache Compatibility
Purpose Advanced Custom Fields is a really useful plugin. However, it can conflict with one main performance enhancing feature - WordPres...

Creating a staging environment and utilizing pagely sync
In this article we'll discuss how to create your own custom staging site within your Pagely environment. To accomplish the task ahead of ...

Do you support exec() in PHP?
Question Do you support exec() in PHP? Answer Unfortunately we cannot under any circumstances allow the PHP exec() function to be enab...

Image Editors - using Imagick over GD
  What are Imagick and GD? Imagick and GD are popular Image optimization libraries in PHP applications. Are both Imagick and GD available...

Your guide to Pagely's NGINX+Apache and NGINX-only modes
Pagely supports two different webserver modes. The default mode is NGINX+Apache. There is another mode we refer to as NGINX-only. NGINX i...

EU Data Policies
The following article is geared towards our VPS and higher plans. Shared sites are hosted in our Virginia data center and do not have the...

PHP 7 Server Rebuild FAQs
The following FAQs cover some important details to be aware of when Pagely rebuilds your VPS in order to get Ubuntu 16.04 LTS and PHP 7, ...

VPS Server Visitor Capacity and Temporary Resize FAQs
NOTE: Please note this article is for our customers on a VBURST-2 or higher plan. We do not support temporary resizes on our shared clust...

EWWW Image Optimizer Plugin
You may see the following error when using the EWWW plugin: EWWW Image Optimizer requires exec(). Your system administrator has disabled ...

How send traffic through our UK DC
Pagely has content cache nodes in Ireland.  To use them point your CNAME to global.pagelyhosting.com. This dns endpoint uses latency base...

Fixing CORS errors
What are Pagely's default CORS headers? By default Pagely adds CORS headers on ARES for webfonts such as "eot|otf|svg|ttc|ttf|woff2&...

How do I change the url of an active Pagely site to a new site url?
Switching aliases on an existing site You'll first need to point the new domain name to Pagely. (How do I point traffic to Pagely? DNS / ...

WordPress Editor is missing
We have disabled the file editors from the WordPress dashboard for a few different reasons and are requiring users to make file modificat...

Which plugins and themes are allowed?
Nearly all WordPress themes are compatible. Some cache intensive themes may need modifications to work as expected. We discourage the use...

Dedicated IP addresses and SNI
On a VPS plan, you can purchase up to 4 dedicated IP’s at $5/IP/month. For those on Enterprise plans or higher, there is an option to pur...

Post Revisions
By default the WordPress revisions system stores a record of each saved draft or published update. The default setting for `WP_POST_REVIS...

Debugging Errors on WordPress & Viewing Logs
For issues relating to the "Error Rendering Page." like below:   With SSH/terminal access: SSH into the VPS via Terminal Then...