Main Topics

  • Going Live: Changing Your Site's Domain

    When you are ready to make you site live on your actual domain, do the following. Changing Your Primary Domain Begin by logging into the Atomic control panel. Next, click on Apps on the left side navigation menu. From within the Apps screen, locate the app that you want to change and click the S...

  • How To Minify Your WordPress Styles and Scripts

    Minification is an important part of running a website. It ensures that visitors to your WordPress site always download the smallest possible files. Without any minification, you’re wasting precious bandwidth and sacrificing page load times. If you want to minify styles and scripts used by a Wor...

  • Debugging WordPress Errors with the White Screen Eliminator

    If you're getting the infamous "White Screen of Death" or "Error Rendering Page" error on your WordPress site, our White Screen Eliminator can help you locate and debug the issue to get your site back up and running in no time! What Does The White Screen Eliminator Do? Our White Screen Eliminator...

  • What to Do If Your .htaccess Rules Aren't Working

    If you're placing a rule inside your .htaccess file and it doesn't seem to be working, you likely have either typed the rule incorrectly or you're trying to use a rule that isn't allowed. Instead of causing a 500 error like would typically happen in most hosting environments, Pagely takes the app...

  • Configuring SFTP and Using SSH Keys in Transmit

    If you've never used SSH keys to authenticate when connecting over SFTP, the process can look a bit intimidating. Don't worry, it's actually quite a simple process and often times can be even simpler than standard password authentication. In this article, we'll show you how to configure Transmit ...

  • Creating Redirects in Atomic

    Redirects are an essential part of running a website. Sometimes, a page will no longer be relevant and will need to redirect any old links to the new content. Here's how to easily create a new redirect from within the Atomic control panel. Note: At the moment, redirects from within Atomic only su...

  • Disabling XML-RPC

    XML-RPC can be useful for external services to access your WordPress site, but can also cause additional resource usage and security issues from being active. As a general rule, we recommend disabling any services you're not using, and depending on your particular use-case, XML-RPC might be one o...

  • Troubleshooting WordPress Media Upload HTTP Errors

    Generic errors can be frustrating. This is especially true when you’re trying to do something as simple as upload an image to your WordPress site. To get you back up and running as quickly as possible, here’s how you can get those media upload troubles solved. Try Another Browser Window This one ...

  • How to Change the Max File Upload Size in WordPress Multisite

    If you’re running a WordPress Multisite network, you might run into the vague “HTTP Error” message when uploading files. While WordPress Multisite is still WordPress, multisite networks can vary quite a bit from a standard WordPress installation. If you have a WordPress Multisite network, here’s ...

  • Index File Priorities and Static Pages

    Within accessing directories on web hosting environments, there's a default order that files are located and loaded. Based on that order, you could see different results depending on what files are present. Default File Priority Inside your pagely environment, this is the order in which directory...

  • Plugin Incompatibilities

    A plugin incompatibility is any plugin that does not properly function on our infrastructure out of the box, creates site errors and/or misbehavior, or otherwise cannot be used in our environment or within a particular type of customer environment without some tweaking. Autoptimize This will only...

  • Plans for WordPress 5.0 (Bebo): the Gutenberg Editor Rollout

    As a managed web hosting company Pagely pretty much handle updates the same way every time. Plugins and Security patches are applied ASAP, and this goes for security patches to WordPress core versions as well. Yet with major releases, we have a separate workflow we can basically break down into t...

  • Can I Order a Separate or Additional Server?

    If you're an existing customer and want to add an additional server the process is pretty much the same as creating a new account. Here's what you need to do: First, you'll need to either log out of your current account, use your browser's private browsing/incognito mode, or use another browser ...

  • Update and Manage Node.js Versions with n

    Every Pagely VPS has the standard Node.js package installed from the Ubuntu repository. The package manager for Node.js is npm, which is also installed. With these two tools installed on the system, you have the control to manage specific versions in the context of your own SSH user accounts and ...

  • Internal Migration Process for Sites Currently Hosted at Pagely

    This article outlines the details about internal site migrations for sites currently hosted at Pagely. It does not pertain to migrating sites to Pagely from an external source. If you reached this article with the goal of migrating to Pagely from an external source, please review this article whi...

  • How to Use Redis Caching in WordPress

    Redis is a great way to speed up your WordPress sites. By using Redis to cache various database queries, your site can run faster than ever before and even save you money by using less server resources. In this article, we'll show you how to configure Redis to cache database queries within WordPr...

  • Preparing for Gutenberg

    With the release of WordPress version 4.9.8 users will now be presented with the option to try out Gutenberg as a plugin, this is a significant step, and should be taken as a warning to prepare for its full and permanent implementation into WordPress as the primary editor. What Is Gutenberg? Gute...

  • How DMCA Notices Are Handled at Pagely

    This article gives a brief overview on how Pagely, a US based organization, addresses DMCA (Digital Millenium Copyright Act) notices for content hosted on our infrastructure. For more information regarding the DMCA and U.S. copyright law, please see this article DMCA. This article is not to be co...

  • How to Block Crawlers and Other User Agents

    When running a large WordPress site, performance can be critical. In the case of unwanted crawlers on your site, you might be giving up valuable resources without any benefit. Of course, blocking crawlers isn't a replacement for proper site optimization and these bots usually aren't much of an is...

  • Site Slow or Unreachable (High Number of 404's)

    Overview This document is meant to discuss the potential issues and fixes with slow websites returning a high number of 404 status codes for images and other missing assets.  Glossary Identifying the Problem Potential Fixes Cheaper 404 Images Identifying the Problem Have you noticed one or...

  • 24/7 Website Uptime Monitoring and Outreach for Your Pagely VPS

    Pagely tracks all kinds of data points for your server and 24/7 incident response is included with every VPS plan. Our team will often times detect an issue before you and reach out to let you know about it. This article outlines how Pagely monitors your sites and notifies you of any problems wit...

  • How can I switch from monthly to annual billing?

    If you would like to convert to annual billing after you have already signed up, please contact support and we can adjust your new payment period.

  • Advanced Custom Fields Pro and Object Cache Compatibility

    Purpose Advanced Custom Fields is a really useful plugin. However, it can conflict with one main performance enhancing feature - WordPress' Object Cache. They can't be used together, we'll explain why in this article... Problem The Advanced Custom Fields plugin disables persistent caching, as sho...

  • Creating a Staging Environment

    Using a staging environment is critical to the stability of your site. By testing your site on a staging environment before making it live in production, you can easily identify potential issues without impacting existing users. In this article, we'll show you how to create a staging site and use...

  • Do You Support exec() or shell_exec() in PHP?

      For security purposes, we cannot allow the PHP exec() or shell_exec() function's to be enabled under any circumstance. Enabling the exec() or shell_exec() function in PHP poses a severe security threat and leaving it disabled eliminates an entire category of attacks from being possible. Any pl...

  • Imagick vs GD in WordPress

    What Are Imagick and GD? Imagick and GD are popular image optimization libraries in PHP applications. While they both perform many of the same actions, they operate a bit different from each other and offer different benefits. Overall, these two libraries are used for: Resizing/cropping images. ...

  • Pagely's NGINX+Apache and NGINX-Only Modes

    Pagely supports two different web server modes: NGINX+Apache Mode (Standard) NGINX-Only Mode (Optional) The default mode is NGINX+Apache. There is another mode we refer to as NGINX-only. NGINX is always at the front of the stack; there is no Apache-only mode. This article will explain the diffe...

  • EU Data Policies

    The following article is geared towards our VPS and higher plans. Shared sites are hosted in our Virginia data center and do not have the option relocating web services and backups. VPS customers have the option to have their servers in either the Frankfurt or Ireland data centers for a nominal f...

  • PHP 7 Server Rebuild FAQs

    The following FAQs cover some important details to be aware of when Pagely rebuilds your VPS in order to get Ubuntu 16.04 LTS and PHP 7, among other goodies. Please note, if you've purchased your VPS after August of 2016, you're already on the latest software. This only pertains to older VPSs. Wi...

  • VPS Server Visitor Capacity and Temporary Resize FAQs

    Note: This article is for our customers on a VBURST-2 or higher plan. We do not support temporary resizes on our shared cluster. For shared customers, you must upgrade your plan as needed. We understand you may need a bit more resources to handle really big bursts on traffic on certain days and P...