Main Topics
Logging and Troubleshooting
Troubleshooting an issue? We're here to help! In this section, you'll find various guides to help you track down and fix things quickly.
General
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Resolving Unexpected jQuery Behavior in WordPress 5.5+
After updating your WordPress site to version 5.5 or higher, you may experience issues with some ...
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Debugging WordPress Errors with the White Screen Eliminator
If you're getting the infamous "White Screen of Death" or "Error Rendering Page" error on your Wo...
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What to Do If Your .htaccess Rules Aren't Working
If you're placing a rule inside your .htaccess file and it doesn't seem to be working, you likely...
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Troubleshooting WordPress Media Upload HTTP Errors
Generic errors can be frustrating. This is especially true when you’re trying to do something as ...
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Plugin Incompatibilities
A plugin incompatibility is any plugin that does not properly function on our infrastructure out ...
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Site Slow or Unreachable (High Number of 404's)
Overview This document is meant to discuss the potential issues and fixes with slow websites retu...
Logging
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Sending Logs to 3rd-Party Services
When maintaining enterprise WordPress sites, logging is essential to keep everything running smoo...