General

Resolving Unexpected jQuery Behavior in WordPress 5.5+

After updating your WordPress site to version 5.5 or higher, you may experience issues with some plugins and themes that use an older version of the jQuery library. This is because WordPress 5.5 removes an old compatibility library called jquery-migrate. To temporarily resolve any issues that you...

Debugging WordPress Errors with the White Screen Eliminator

If you're getting the infamous "White Screen of Death" or "Error Rendering Page" error on your WordPress site, our White Screen Eliminator can help you locate and debug the issue to get your site back up and running in no time! What Does The White Screen Eliminator Do? Our White Screen Eliminator...

What to Do If Your .htaccess Rules Aren't Working

If you're placing a rule inside your .htaccess file and it doesn't seem to be working, you likely have either typed the rule incorrectly or you're trying to use a rule that isn't allowed. Instead of causing a 500 error like would typically happen in most hosting environments, Pagely takes the app...

Troubleshooting WordPress Media Upload HTTP Errors

Generic errors can be frustrating. This is especially true when you’re trying to do something as simple as upload an image to your WordPress site. To get you back up and running as quickly as possible, here’s how you can get those media upload troubles solved. Try Another Browser Window This one ...

Plugin Incompatibilities

A plugin incompatibility is any plugin that does not properly function on our infrastructure out of the box, creates site errors and/or misbehavior, or otherwise cannot be used in our environment or within a particular type of customer environment without some tweaking. Autoptimize This will only...

Site Slow or Unreachable (High Number of 404's)

Overview This document is meant to discuss the potential issues and fixes with slow websites returning a high number of 404 status codes for images and other missing assets.  Glossary Identifying the Problem Potential Fixes Cheaper 404 Images Identifying the Problem Have you noticed one or...

WordPress Editor is missing

We have disabled the file editors from the WordPress dashboard for a few different reasons and are requiring users to make file modifications via sFTP. Security precaution. We have seen a high volume of brute force attacks lately where a bot guesses the weak password of a WordPress account and ...

Debugging Errors on WordPress & Viewing Logs

Getting errors on your site can be frustrating, especially when you're not sure what might be causing them. In the following article, we'll show you how to review your error logs to track down possible issues that are causing the error.   With SSH/Terminal Access Troubleshooting via SSH is usuall...

Getting an Error When Importing Large WordPress XML Files

To keep your site operating at optimal speeds, we keep the timeout value on the server fairly low. If you get an error when using the WordPress importer (Tools > Import) to import your posts when migrating your WordPress site, just hit refresh once and wait. When the page is done loading (you wil...