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Jeff Matson
  • Updated

Debugging WordPress Errors with the White Screen Eliminator

If you're getting the infamous "White Screen of Death" or "Error Rendering Page" error on your WordPress site, our White Screen Eliminator can help you locate and debug the issue to get your site back up and running in no time!

What Does The White Screen Eliminator Do?

Our White Screen Eliminator is an option that you can use from within your app settings to troubleshoot "White Screen of Death" or "Error Rendering Page" errors on your WordPress site.

To put it simply, our White Screen Eliminator allows you to reset your plugin, theme, or URL settings within your WordPress site back to their default values.

Important note: You should only use the White Screen Eliminator when you're unable to locate an issue otherwise or restore from a backup. Resetting values from within the White Screen Eliminator will cause permanent changes to your site and is not recommended for production sites unless absolutely necessary.

Using the White Screen Eliminator

  1. Begin by logging into the Atomic control panel.
  2. On the left side menu, click on Apps.

    Screenshot: click on Apps in Atomic
  3. Next, access the App Details page for your app by clicking the settings icon next to the app's name.

    Screenshot: click on the settings icon to access the app details
  4. Now that you're within your app's details page, scroll down and expand the White Screen Eliminator section.

    white-screen-eliminator-advanced-options.png
  5. Simply enable the checkboxes for the options that you want to reset. Here's a quick overview of what each of these do when enabled:

    • URL: Resets your URLs, such as home_url and site_url back to what is set as the primary domain in Atomic.
    • Plugins: Deactivates any plugins that are not installed by default on Pagely sites.
    • Themes: Deactivates any themes that are not installed by default on Pagely sites.
  6. Once the items that you want to reset are selected, click on the Reset Options button to perform the reset.

    white-screen-eliminator-reset-settings-button.png

Congratulations! You have now used the White Screen Eliminator to reset plugins, themes, or URLs to their default values in your WordPress site. For further information on troubleshooting errors on your WordPress site, see our WordPress debugging and logging guide.

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