Getting Started

  • How do I login to my Pagely Hosting Account control Panel?
    Simply point your browser to https://atomic.pagely.com and login with your 'hosting' account email and password.  This is likely not the ...

  • Glossary
    Definitions to Managed WordPress Hosting Terms Many functions occur behind the scenes of your WordPress site. Some of the functions are c...

  • Support Access
    Support is most active 9am - 8pm MST Monday through Friday. During these hours you're almost guaranteed to get a response within one hour...

  • What are typical response times for support?
    Support is most active 9am - 8pm MST Monday through Friday. During these hours you're almost guaranteed to get a response within one hour...

  • Do you offer phone support?
    Q: Do you offer phone support? A: Unfortunately, we do not offer phone support. Our online support system is always available.

  • How do I update my Billing information?
    Login to the Atomic interface: https://atomic.pagely.com/ (If you do not know your password, request a new password. The username is th...

  • Can I Prepay?
    Yes. You may elect to pre-pay annually for your subscription and receive a 5% discount. You should select this option when signing up as ...

  • Where can I view/print my invoices?
    Q: Where can I see or print my invoices? A: Login to Atomic and navigate to Billing from the left nav. There you will see a box with you...

  • Regions Offered & Prices
    These additional charges are to cover for increased Amazon instance & bandwidth costs for the various regions, we just pass the hard ...

  • How do I cancel my entire Pagely account?
    We'd love you to be a customer forever, but when you choose to move on we think you should be able to do so without hassle. Cancelling an...

Looking for Pre-Sales?

This system is meant to assist active customers. We have a full Pre-Sales knowledgebase as well.

View The Pre-Sales KB

Recent Support Documents